Privacy Policy
Limitflex Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our services, including accessing our website and utilizing our eSIM solutions and digital products (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information: When you create an account, purchase our Services, or contact us, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment details (processed securely via Stripe)
1.2 Usage Data: We may collect information about your interactions with our Services, including:
- IP address
- Browser type and version
- Device information
- Pages visited and duration
1.2 Cookies and Similar Technologies: We use cookies to enhance user experience, analyze website traffic, and remember user preferences. You can manage cookie preferences through your browser settings.
2. How We Use Your Information
We use the information collected for the following purposes:
2.1 Service Delivery: To provide, manage, and improve our Services, including processing payments via Stripe, enabling eSIM functionality, and delivering digital products.
2.2 Customer Support: To respond to inquiries, troubleshoot issues, and offer support.
2.3 Marketing and Communication: To send you promotional materials and updates about our Services. You can opt out of marketing communications at any time.
2.4 Compliance and Legal Obligations: To comply with applicable laws, enforce our terms and conditions, and protect against fraudulent or unauthorized use of our Services.
3. Payment Processing
All payment transactions are processed securely through Stripe, a trusted third-party payment gateway. We do not store or have access to your full payment details. Stripe’s privacy policy governs the processing of payment information. For more information, visit Stripe Privacy Policy.
4. Data Sharing and Disclosure
We do not sell, rent, or share your personal information with third parties for marketing purposes. However, we may disclose your information:
4.1 Service Providers: To third-party vendors and service providers who assist in delivering our Services (e.g., payment processors, hosting providers).
4.2 Legal Compliance: If required by law or to respond to legal requests, such as subpoenas or court orders.
4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.
5. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy or comply with legal obligations. Once no longer required, your data will be securely deleted or anonymized.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
7.1 Access: access to the personal information we hold about you.
7.2 Correction: Request corrections to inaccurate or incomplete data.
7.3 Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
7.4 Objection: Object to certain data processing activities, such as marketing.
To exercise your rights, please contact us at [support@limitflex.com].
8. International Data Transfers
As we are yet to be registered under any specific regulatory body, your data may be stored and processed in countries where we or our service providers operate. By using our Services, you consent to such data transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on our website with the "Effective Date" at the top. Your continued use of our Services constitutes acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: hello@limitflex.com
- Address: 124-128 City Road, London, England, EC1V 2NX
Conclusion
Your privacy is important to us. By adhering to this Privacy Policy, we aim to provide transparency and build trust as we deliver innovative eSIM solutions and digital products to meet your needs.