Terms and Conditions

By accessing or using our eSIM services, digital products, and associated platforms (collectively referred to as the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree, you must refrain from using our Services.

1. Introduction

1.1 Company Overview: Limitflex Limited specializes in eSIM solutions and digital products designed to deliver seamless connectivity and innovative experiences.

1.2 Scope of Terms: These Terms apply to all users of our Services, including visitors, customers, and partners. Additional terms may apply to specific Services, which will be disclosed at the point of purchase or activation.

2. Eligibility

2.1 Age Requirement: You must be at least 18 years old or the legal age in your jurisdiction to use our Services. Minors may only use the Services under the supervision of a parent or legal guardian who agrees to these Terms.

2.2 Legal Authority: By using our Services, you represent that you have the legal authority to enter into this agreement and comply with its terms.

3. Account Registration

3.1 Account Creation: To access certain Services, you may be required to create an account. You agree to provide accurate, current, and complete information and to update this information as necessary.

3.2 Account Security: You are responsible for maintaining the confidentiality of your login credentials. Limitflex is not liable for any unauthorized access to your account due to your failure to safeguard your credentials.

3.3 Account Suspension or Termination: We reserve the right to suspend or terminate accounts that violate these Terms, engage in fraudulent or illegal activities, or misuse our Services in any way.

4. Use of Services

4.1 Permitted Use: Our Services are intended for personal and lawful use. You agree not to:

  • Resell, redistribute, or commercially exploit our Services without explicit authorization.
  • Use the Services for fraudulent, abusive, or illegal activities.
  • Interfere with or disrupt the integrity or performance of our systems or Services.

4.2 Fair Usage Policy: To ensure equitable access for all users, excessive or abusive usage of our Services may result in restrictions, suspension, or termination. Examples include consuming data or resources far beyond reasonable individual usage levels.

4.3 Prohibited Activities: You may not use our Services to:

  • Violate any applicable laws or regulations.
  • Transmit harmful or malicious software.
  • Engage in activities that harm the reputation of Limitflex Limited.
5. Payment and Pricing

5.1 Payment: Payments for our Services are processed securely via third-party payment providers, such as Stripe. By making a purchase, you agree to the terms and conditions of the payment provider.

5.2 Pricing: All prices are listed in the applicable currency and may include additional taxes or fees based on your location. Prices are subject to change without prior notice.

5.3 Refunds: Refunds are governed by our [Refund Policy](insert link), which outlines the specific circumstances under which refunds may be granted.

6. eSIM Activation and Usage

6.1 Activation: eSIM services require activation to function. Once activated or redeemed, eSIMs are non-transferable and non-refundable.

6.2 Device Compatibility: It is your responsibility to ensure that your device is compatible with our eSIM services before purchase. No refunds will be issued for incompatibility.

6.3 Data and Connectivity: While we strive to ensure seamless connectivity, the quality and availability of eSIM services may depend on third-party networks or coverage in your location.

7. Intellectual Property

7.1 All content, trademarks, and intellectual property associated with the Services are owned by Limitflex Limited or its licensors. You may not copy, modify, distribute, or create derivative works based on our content without prior written consent.

7.2 You are granted a limited, non-exclusive, and non-transferable license to use our Services solely for personal purposes in accordance with these Terms.

8. Privacy

Your use of the Services is also governed by our [Privacy Policy](insert link), which details how we collect, use, and protect your personal information.

9. Limitation of Liability

9.1 To the fullest extent permitted by law, Limitflex Limited and its affiliates are not liable for:

  • Indirect, incidental, or consequential damages arising from your use of the Services.
  • Loss of data, revenue, or profits due to technical issues or unauthorized access.
  • Incompatibility of our Services with your device or third-party services.

9.2 Our liability is limited to the amount paid by you for the affected Services.

10. Termination

10.1 Termination by You: You may terminate your account at any time by contacting our support team or through your account settings.

10.2 Termination by Us: We reserve the right to terminate or suspend your access to the Services at our sole discretion, without notice, if you violate these Terms or engage in activities harmful to Limitflex or other users.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted on our website with the "Effective Date" noted. Continued use of our Services constitutes acceptance of the revised Terms.

12. Governing Law and Dispute Resolution

12.1 These Terms are governed by the laws of [Insert Jurisdiction].

12.2 Any disputes arising out of or relating to these Terms will be resolved through negotiation. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].

12.3 Alternative Dispute Resolution: At our discretion, we may offer mediation or arbitration as an alternative means of resolving disputes.

13. Contact Information

If you have questions or concerns about these Terms, please contact us:

  • Email: hello@limitflex.com
  • Address: 124-128 City Road, London, England, EC1V 2NX
14. Entire Agreement

These Terms, along with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Limitflex Limited and supersede all prior agreements or communications.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Thank you for choosing Limitflex Limited. We are committed to providing exceptional eSIM solutions and digital services to meet your connectivity needs.